About Us
Last updated: August 2026
BestCRM.top has been comparing customer relationship software for owner-run companies since 2024. No vendor owns us, no vendor edits us, and the reviews are written by people who have had to run a pipeline on these tools rather than by a copy desk working from feature lists.
Our Mission
Small teams buy CRM software with somebody's own money, usually without a procurement department to lean on. We exist to give those teams a straight comparison, free of vendor spin, so the decision can be made on merits rather than on whoever advertises hardest.
How We Test
Each product is worked through from its own documentation and published pricing, then used in anger during the free trial or a full demo, and finally weighed against the complaints that keep resurfacing in public review platforms. Placement is never sold. A score in our rankings only ever comes from that direct testing.
Editorial Team
Editorial team. Years in B2B software, several of them running sales operations on the very systems reviewed here. He sets the testing protocol, signs off every score, and puts his name to the annual ranking.
How We Make Money
Some vendors pay us a commission when a reader signs up through one of our links. That revenue, and nothing else, keeps the lights on, which is precisely why the ranking is decided before any commercial conversation. Read the Affiliate Disclosure if you want the arrangement spelled out.
Contact
Corrections, tips, and questions about a review: editorial@bestcrm.top.
Journalists and vendor communications teams: press@bestcrm.top.